The Chartered Insurance Institute Code of Conduct for Members

 

1. The Code

 

The Chartered Insurance Institute aims to promote the highest professional and ethical standards in Financial Services worldwide and the insurance business in particular. The Council and membership of the Institute look to you, as a member, to uphold these standards and the reputation of the Institute by observing the following requirements and being mindful of the associated guide to good practice in Section 3.

1.1 Behaving with integrity in your professional life, acting in a courteous, honest and fair manner towards those with whom you have contact;
1.2 Observing all relevant laws including requirements of regulatory authorities, codes of practice and codes of conduct;
1.3 Giving fair and proper consideration and the appropriate priority to all the interests and requirements of clients; obtaining and providing relevant information including all necessary documentation and respecting the confidentiality of information;
1.4 Acting at all times with skill, care and diligence;
1.5 Acting only within the limits of personal competence and any limits of authorisation;
1.6 Acting in a financially honest and prudent manner, including ensuring the protection of any money    and/or property entrusted to you by clients;
1.7 Ensuring that any conduct, promotions or other public announcements with which you, your name or qualifications are associated do not bring the Institute into disrepute;
1.8 Ensuring that your membership of the Institute is not publicised in any way as to imply the possession of any professional qualification that you do not hold;
1.9 Dealing with regulators in an open and co­operative manner and in accordance with their requirements;
 

Members must comply with paragraphs 1.1 to 1.9 and failure to do so in any respect may result in disciplinary proceedings.

 

 

2 The additional Code for Chartered Title holders

 

Those members who are entitled to use one of the descriptive 'Chartered' titles have additional responsibilities to the Institute and the insurance business.

 

     2.1 You are expected to continue your professional development by whatever appropriate means are available to ensure your technical knowledge is up to standard;
2.2 You must comply with the requirements of the Institute's scheme for Continuing Professional Development that is currently applicable;
2.3 You must ensure that the Institute is promptly notified of any change in the nature of your employment which might affect your title under the terms of the Bye-laws;
2.4 The Chartered Titles are granted to individual members and are not to be used as applying to firms, partnerships or corporate bodies.

Chartered title holders must comply with paragraphs 1.1 to 2.4 and failure to do so in any respect may result in disciplinary proceedings.

 

 

3 The guide to good practice for all members

 

The guide to good practice amplifies (but is not part of) the Code.

 

3.1 Members should take every opportunity to improve their professional capability;
3.2 Every member should support local Institute activities;
3.3 Members holding the Institute's qualifications or Chartered titles have the responsibility of encouraging others to obtain their professional qualifications and of helping to promote education at all levels.